Shipping rates and delivery estimates appear at checkout based on your destination and the items in your order. Tracking is provided when available from the carrier.

Contact support within 30 days. Include your order number, pet size, vehicle model if relevant, and clear photos of the issue. We will help with the best available return, exchange, or product recommendation.

Returned items should be clean, complete, and packed with the parts that came with the order. If a product has been heavily used, damaged, or missing parts, support will review the case before confirming the next step.

Yes. Fit questions are welcome. Send your pet size, ride setup, and vehicle model if the product is for the car before checkout if you are unsure.